Terms and Conditions

The glasses may have slight variations in the crystal and we cannot guarantee flawless perfection in each glass (this can only be achieved in assembly line production). 
  • Bubbles/seeds and lines in glass do not constitute as a glass flaw. Instead they are unique characteristics of the glassware.  
  • All glassware and orders are inspected prior to dispatch to ensure our customers receive the highest quality pieces. 
  • Clothing. We try to display as accurately as possible the colours of our products shown on the site. Unfortunately, the actual colours you see will depend on your monitor and therefore we cannot guarantee that your monitor's display of any colour will be accurate. 
  • Heat pressed vinyl (what we use for our designs on our t-shirts). Follow the product care instructions.
  • Please note prices are subject to change and can be updated at any time on thedreamingrobin.com 
  • Platters. We try to display as accurately as possible the colours of our products shown on the site. Unfortunately, the actual colours you see will depend on your monitor and therefore we cannot guarantee that your monitor's display of any colour will be accurate. Also keeping in mind that wood is always different, with colour and grain. We can only tell you what type of wood used and not promise that every product will look exactly the same as the photo. 

GIFT CERTIFICATE TERMS AND CONDITIONS:

1. VALIDITY PERIOD

This Gift Certificate expires 12 months after the date of purchase.

2. REDEMPTION

This certificate can be redeemed for any item available at The Dreaming Robin, subject to stock availability.

To redeem, simply show this certificate at any of our markets or our website enter the code online at thedreamingrobin.com

3. NON-REFUNDABLE

  • “This Gift Certificate cannot be returned or exchanged for cash.”
  • “Once purchased, this certificate is non-refundable and has no cash value.”
  • “This certificate is not refundable and cannot be returned or redeemed for cash or credit.”
  • “The value of this certificate will not be reimbursed if unused; please choose your purchase carefully.”
  • “All sales of gift certificates are final and cannot be exchanged for other merchandise.”

“No refunds will be provided for any unused portion of this gift certificate’s value.”                      
                                                                  

4. NON-TRANSFERABLE

  • This Gift Certificate is to be used only by the individual to whom it is issued.
  • Transfer or resale of this certificate is strictly prohibited.                

5. LOST OR STOLEN CERTIFICATES

  • The Dreaming Robin is not responsible for lost or stolen Gift Certificates.
  • We are not liable for any certificates that are lost, stolen, destroyed, or used without permission                                               

6. REMAINING BALANCE

  • “Any unused balance will not be returned or credited.”
  • “If the purchase value exceeds the amount of the gift certificate, the remaining balance must be paid by another form of payment.”
  • “No cashback will be given if the purchase amount is less than the value of the Gift Certificate.”
  • “Should the total cost of your purchase exceed the gift certificate’s value, you will be required to cover the difference with an alternative payment method.”
  • “This certificate does not allow for a cash refund on any unused portion of its value.”
  • “In the event that the certificate’s value does not cover the full amount of the service or product, the bearer is responsible for paying the remaining balance.”


7. EXCLUSIONS

“This Gift Certificate is not valid during the annual sale or with any other discounts.”        

  8. CANCELLATION

  • The Dreaming Robin reserves the right to cancel any Gift Certificate obtained fraudulently.
  • In the event of a business closure or transition, outstanding certificates may be subject to cancellation.
  • The issuer may cancel this certificate if it’s found to be part of an unauthorized resale transaction.                                              
9. CUSTOMER SUPPORT
“For any queries related to this Gift Certificate, contact us by email thedreamingrobintdr@hotmail.com or phone 0220805775     
                            
10. EXPIRATION DATE
  • Refer to the expiry date mentioned on the Gift Certificate; post the expiration date, redemption will not be possible.         
                                                                   
    11. NOT REDEEMABLE FOR CASH
  1. “This Gift Certificate has no cash value and cannot be exchanged for cash or credit, in part or in whole.”